Who we are

Our website address is: https://www.printworxuk.com.

What personal data we collect and why we collect it

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Any information attached to your contact form, will be sent to our email inbox.
This has the same kind of security as any other, which could be accessed by a hacker if they really wanted to.
Please refrain from leaving card details, or bank details in your emails.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics

Who we share your data with

Your data is only stored on our website for our own use and yours. To enable you to save passwords, address information and order history, and us to search back on previous orders, and find missing addresses, and we do sometimes send informative emails out to you also – you can opt out of those at any time.
You can also delete your account, which will erase all data associated to it, and then checkout as a guest instead if you have any data concerns.

How long we retain your data

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. We currently have one administrator, and several shop managers. Shop managers can process orders but cannot access user data, or make any changes to it.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

You may contact us at printworx@mail.com for any data related queries, or call the office on 01235 812888.

How we protect your data

Our website is SSL encrypted, by a paid company, this means all data has a secret encryption placed over it, so in the event of anyone accessing our data files, they would not have any usable information. you can tell if a site is secure by the green padlock on the address bar.

What data breach procedures we have in place

We have a paid security in place on top of the SSL certificate which so far has been excellent in preventing malicious attacks, and malware uploads.